Engagement is a contact sport
Culture is your company’s operating system. Engagement is the user experience. When the user experience is a poor one, people stop caring about your business.
3 simple ways you can boost engagement:
- Be a coach not a manager.
Help people contribute is ways that are meaningful to THEM. Identify their unique skills and talents – what they LOVE to do. Help them improve, give them opportunities to shine, to master and share what lights them up on the inside.
- Listen and take action.
Tap your team’s hands-on experience. Value their ideas. Ask for and action their feedback. It can be as simple as asking “How happy are you at work and what can we do about it?”
- Help people succeed.
Tools, training and resources are just a start. Create a safe place for people to learn and grow from mistakes. Teach people how to deal with workplace “undiscussables” like conflict, stress, criticism and disagreements. Foster a growth mindset and celebrate the successes of others.
Engagement is a contact sport. It’s about personal connections and conversations. It’s coaching and listening and helping other people succeed.
#engagement #leadership #people #culture